Customer Requirements

A customer audit is a detailed review of how your company is perceived by its customers, a review of each customer's needs, and an evaluation of the role your company is playing in each of your customer's businesses. Most B2B firms audit all of their customers 

Production Part Approval Process (PPAP) is a valuable tool for establishing confidence in component suppliers and their production processes. In today's competitive manufacturing environment controlling cost and maintaining a high level of quality have become vital to a company's success. 

The eight disciplines (8D) model is a problem solving approach typically employed by quality engineers or other professionals, and is most commonly used by the automotive industry but has also been successfully applied in healthcare, retail, finance, government, and manufacturing.